Join us
Join Alfa-kassan
Apply for membership at Alfa-kassan here.
Contact us
Questions about your case?
If you have any questions about your benefits or your membership, you can send us a message via our e-services. If you do not have an electronic-ID, you are always welcome to call us and we will help you further.
Frequently asked questions and answers
We have answered the most common questions we receive about benefits, membership and our online services. See if your question has already been answered here!
Alfa can help you!
Alfa is our chatbot which you can find at the bottom of the page. Try it out and see if you get answers to your questions.
Telephone
We can answer questions about your benefit or your membership.
Monday-Friday: 9:00–15:00
Lunch break: 12:00–13:00
We are closed on public holidays. See our exceptional opening hours.
We can only answer generel questions about unemployment insurance funds.
If you have questions about your benefit or membership, call us or use our online services.
Post address
Alfa-kassan
FE69
938 88 Arjeplog
Have you worked abroad?
Submit your application for benefits via our e-service Mina sidor. Once we have registered your application, you will receive a message from us telling you which certificates to submit. If you do not have an electronic ID, you can contact us at ees@alfakassan.se. State the country you have worked in and how long you have worked there. Please do not state your social security number or coordination number or attach certificates with sensitive personal data by email.
Unemployment benefit card
If you do not have an electronic-ID and cannot use Mina sidor, you must use an unemployment benfit card to report your time. Contact us to order unemployment benfit cards.
Updated: 2024-09-05