Vår kundtjänst stänger tidigare på fredag
Fredag 31 oktober har vår kundtjänst öppet kl. 9–12.
When you participate in a program
How does the process work?
Decision about the program
The Public Employment Service (Arbetsförmedlingen) decides whether you should participate in a program and for how long. They then inform us and the Social Insurance Agency (Försäkringskassan) about the program you will participate in.
We assess your benefit
We assess how much benefit you may receive while participating in a program. On Mina sidor, under the To-Do list, you can see if you need to submit anything for us to complete the assessment. If you have recently received unemployment benefit from us or participated in another program, you usually do not need to do anything.
Once the assessment is complete, we notify Försäkringskassan. They are the ones who pay out the activity grant to you while you are in the program.
Apply for activity grant
Apply for activity grant from Försäkringskassan as soon as possible. They determine and pay out your activity grant during the time you participate in a program.
Read about the activity grant at Försäkringskassan's website
If you received a decision before October 1, 2025
If you received a decision about benefit before October 1 and still have remaining benefit days, you follow the old rules. According to those rules, you may in some cases participate in a program part-time and still receive unemployment benefit. Contact us for more information!
Who does what?
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Arbetsförmedlingen
They decide whether you should participate in a program. Contact them if you have questions about the different programs.
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We at Alfa-kassan
We calculate how much benefit you will receive while you are in the program. Contact us if you have questions about our assessment and the benefit we have reported to Försäkringskassan.
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Försäkringskassan
They pay out activity grant when you participate in a program. Contact them if you have questions about the activity grant, the payments, or the number of days you have participated in the program.