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Here you can find some questions and answers about receiving benefits.
Ask our chatbot Alfa or contact us if you cannot find the answer you are looking for.
To apply for benefits, register as a jobseeker with the Swedish Public Employment Service, on your first day of unemployment. You can then apply for unemployment benefits online via our e-service Mina sidor.
If you do not have a BankID, please contact us for more information.
You can apply for basic benefits from us if you are not a member of another unemployment insurance fund. Regardless of the type of benefits you apply for, you need to fulfill the requirements for benefits.
To be eligible for benefits, you must have worked and fulfilled the requirements for benefits. You are not entitled to benefits from an unemployment insurance fund if you have never worked or are under 20 years old. Learn more about the requirements for benefits.
No, not usually.
However, if you have been on sick leave, parental benefits, or studying, we may be able to skip those periods and see if you fulfill a work requirement before then. We can check a period of a maximum of 5 years. This period is called excluded time.
If your employer has completed a work certificate via Arbetsgivarintyg.nu, you will receive an email or text message when the certificate is ready. Log in to Mina sidor and review the certificate.
If the certificate is filled in correctly, you can send it to us. You can return the certificate to your employer if the information is incorrect.
Read more about work certificates here.
The amount you receive depends on whether you are entitled to basic or income-based benefits. You can receive a maximum of SEK 510 per day in basic benefits or a maximum of SEK 1 200 per day in income-based benefits.
Learn about the difference between the basic benefit and the income-based benefit.
You can receive benefits for 300 days, a maximum of 5 days a week. If you have children under 18, you will automatically receive another 150 days, a total of 450 days of benefits.
When you receive benefits, payment only starts after 2 qualifying days. You do not receive any benefits during the qualifying days and are not deducted from your 300 days.
To receive a payment, you must first receive a decision that your application for benefit has been granted. We cannot give advance notice of when a decision will be made.
Payments are usually made every Thursday. Submit your time report by Monday to receive your payment on Thursday of the same week. This applies to those who submit time reports digitally on Mina sidor. If you do not have an e-ID and submit timesheets by post, payment may take until next week.
You can only receive benefits for the days you have been unemployed, up to a maximum of 5 days per week. Each benefit period starts with 2 qualifying days. You do not receive any benefits during the qualifying days and are not deducted from your 300 days.
Hourly employment
Your average working hours and ability to work will determine how many hours you can receive benefits per week. If you work during the week, we can pay you for the remaining hours, in full and half days.
You can use our calculator to find out how many days of benefit you are entitled to per week.
Part-time
You can receive benefits in combination with part-time work for a maximum of 60 weeks in a benefit period. Once all your 60 part-time weeks are used up, you can no longer receive benefits for the weeks you work or take holidays.
If you work part-time for one week and receive benefits for the same week, that week is deducted from your 60 part-time weeks. It does not count as a part-time week if you have received benefits but have not worked or had a holiday.
Studies count as excluded time if they have been full-time and if you were at least 25 years old when they were completed.
Studies can only count as “excluded time” if you were under 25 when you finished your studies and worked full-time for 5 consecutive months before you started studying.
Information about your parental leave is automatically retrieved from Försäkringskassan when you apply for benefits from us.
If we do not receive the information from Försäkringskassan, we will contact you and ask you to submit a certificate instead.
If you receive a full-time activity grant, you cannot receive benefits from us meanwhile. If you receive an activity grant half-time, you can receive benefits for the remaining time, provided you are unemployed.
You can apply for benefits even if you have resigned from your job. You must submit a written explanation as to why you resigned at your own request.
If you have resigned at your own request without a valid reason or have been dismissed for reasons other than lack of work, you risk being suspended for 45 compensation days. Saturdays and Sundays do not count as benefits days.
You will not receive any suspension days if there are valid reasons for the dismissal. Examples of valid reasons include not being paid your salary by the employer or being unable to continue working due to illness. Your illness must be supported by a medical certificate or medical report.
When your 300 days of compensation run out, you can get an additional 150 days if you have children under 18. This happens automatically and you do not need to apply for those days.
If you do not have children under 18, you need to meet a new work requirement to receive a new benefit period. When you have about 70 days of benefit left, we will do a preliminary check to see whether you meet a new working condition. You must send us a certificate of employment before a new decision can be taken.
We request certificates to verify that the correct benefit has been paid to you.
If you have indicated on your time report that you are working, you should send us your employment contract or equivalent information. If you are employed, you must submit an employer’s certificate every six months from the start of your employment.
You must also send us an employer’s certificate if you have terminated your employment.
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Apply for membership at Alfa-kassan here.
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The e-service where you can apply for benefits and find information about your ongoing case.
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Postal address
Alfa-kassan
FE 69
938 88 Arjeplog