Planned service maintenance on all our e-services

On Saturday 10 June between 08–14, there will be maintenance work on all our e-services. You will not be able to log in during this time.


We understand that unemployment insurance can be complicated and that some questions may arise. Here we have collected some of the most common questions and even more are available in the menu.

Ask our chatbot Alfa at the bottom of the page or contact us if you can’t find the answer you’re looking for.

  1. 1 How do I join Alfa-kassan?

  2. 2 Who can join Alfa-kassan?

  3. 3 How do I end my membership?

  4. 4 How do I apply for benefit?

  5. 5 What is required for me to be entitled to benefit?

  6. 6 How much benefit can I receive?

  7. 7 When will I receive my first payment?

  8. 8 What do I do if I get the error message cookie failure?

  9. 9 Do I have to join if I want to apply for benefits?

  10. 10 How do I send my work certificate to you?


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    Mina sidor

    The e-service where you can apply for benefits and find information about your ongoing case.

    Min anslutning

    The e-service where you can find information about your membership and your invoices.

    Postal address

    FE 69
    930 88 Arjeplog