Technical issues

Here you can find some questions and answers about technical issues.

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Ask our chatbot Alfa or contact us if you cannot find the answer you are looking for.



  1. 1 What do I do if I get the error message cookie failure?

  2. 2 Why can I not open certificates or letters that I have received on Mina sidor?

  3. 3 Why do I get a grey blank page with the text Mina sidor member portal (Mina sidor Medlemsportal) after I have logged into Mina sidor from my iPhone or iPad?




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